Testimonials

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Charles Tyrwhitt

“Paul elevated our brand presentation and improved the customer website experience.

He delivered on time and on budget, and achieved good improvements in our site performance metrics.”

Joe Irons | Chief Sales and Marketing Officer, Charles Tyrwhitt

Laptop displaying Fortnum & Mason website with food image on screen.

Fortnum & Mason

“Paul Lewis was a natural choice for us. He intrinsically understood our challenge and vision, and the creative execution confirms we have made the right decision.”

Steph Ridley,  Home Shopping Manger at Fortnum & Mason

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Daylesford

“Paul understood our challenge from a brand, retail and design perspective. He was responsive, engaging and worked closely with his team to create a digital destination for Daylesford that was both beautiful and functional.”

Ophelia Hohler - Director Of Marketing & PR Daylesford Organics 

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Avoca

“Paul is intuitive, insightful, and incredibly perceptive. The results spoke for themselves — we experienced significant growth and received countless compliments on its design and UX/UI.

It’s rare in business to find someone who embodies all three key traits of an exceptional professional: talent, reliability, and likability. Paul has them all!”

Melanie Brown | E-Commerce & Online Content Manager Avoca

River Island store interior with fashion displays, large wall art, mannequins, and hanging disco balls.

River Island

“Paul was involved with the River Island brand during a period of significant change for the business and made a major contribution to the look of our new flagship stores. He encouraged us to be bold and have confidence and many of these ideas have since been rolled out down the chain. 

During this time he was a constant source of creative ideas and worked very well as part of our creative team”.

Richard Bradbury CBE, Chief Executive, River Island

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Cath Kidston 

“Paul Lewis transformed our website for us - taking the quirky brief of the Cath Kidston brand and translating it into a wonderfully personal yet practical site - we were delighted with the result.”

Cath Kidston - Founder

“Without exception, everyone on my team who has worked with Lewis has commented on the great job they have done, and we are really excited about the new site.”

Amy Bastow,  E-Commerce Director “Cath Kidston “

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Audley Travel

“I have known very few people who intuitively “just get it” like Paul when it comes to brand and user experience.

He naturally understands how the mechanisms of UX work and how to create the desired connection with consumers. In our case this was how to build trust, create a professional image and communicate the subtleties of our brand.

The changes implemented so far have delivered over £6m of increased revenue”

Jamie Waterhouse - Head of Digital, Audley Travel

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Trickers Footwear

“There are many creative web agencies around, very few really understand how to maximise retail like Paul Lewis and his team”.

Martin Mason,-  Managing Director Trickers Footwear

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Oliver Sweeney

“Paul Lewis had a good grasp of our brand right from the start, and coupled with their expertise in e-commerce design we have been able to develop a great looking, easy to navigate site”.

Cathy Berman, Marketing Director Oliver Sweeney   

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Long Tall Sally

“Paul clearly understood what was required to take the Long Tall Sally brand forward and make it the first choice in fashion for tall women.

The strength of his vision has meant that we’ve achieved this and more - we’re delighted with the results!”

Andrew Shapin, Managing Director Long Tall Sally“

Woman holding designer tote bag in store with quirky bag designs on display

Lulu Guinness

“Paul Lewis has a rare blend of skills which appeal to a creative retailer like Lulu Guinness. He was able to understand our brand and turn it into a very strong online presence.

More than anything else he understands our business from a retail perspective, and that makes all the difference”.

Paul Spinks - COO Lulu Guinness

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Bravissimo & Pepperberry

“Paul was asked to deliver a fresh new shopping/brand experience. The new designs have made Bravissimo.com and Pepperberry.com current and have moved them into a stronger ecommerce position. 

I’m pleased to have worked with Paul Lewis and would have no hesitation in recommending his work to other retailers.”

Gail Webb, e-commerce manager Bravissimo & Pepperberry

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My Protein

“Paul rose to the challenge and quickly developed a clear understanding of our brand and key objectives of our new website.

However what really sets him apart are Paul’s years of experience which have allowed him to develop a thorough understanding of online retail”.

Oliver Cookson,  Founder and MD “My Protein”